🖤 X-Peau. Shipping Policy
At X-Peau., your order is delivered with care. Packaged with purpose. That’s how X-Peau. does shipping.
📦 Processing Time
Orders are typically processed within 3–4 business days (excluding weekends and holidays). During high-volume periods, processing may take slightly longer—but we don’t do delays without good reason.
🌍 Shipping Methods & Rates
We offer standard and expedited shipping via trusted carriers. Rates and delivery times are calculated at checkout based on your location and preferences.
Shipping costs are calculated at checkout based on your location and order size. You’ll see your options clearly before confirming your order.
We currently ship to:
- U.S. domestic addresses
- U.S. territories
- Select international destinations (more coming soon)
Once your order ships, you’ll receive a confirmation email with tracking information.
📍 Lost or Stolen Packages
Once your order is marked “delivered,” it is considered fulfilled. We are not responsible for lost or stolen packages marked as delivered by the carrier. Please ensure your shipping address is correct and secure at the time of order.
💌 Need Help?
💥 Damaged Orders
If your order arrives damaged, notify us within 3 days of delivery. Send your order number and clear photos to PeauPerfection@X-Peau.com, and we’ll take care of it.
❗ Delays or Tracking Issues
If your tracking shows no movement for 5+ business days, contact us at PeauPerfection@X-Peau.com. We’ll assist in locating or replacing your order as needed.
Let customers speak for us
from 13 reviewsThis Tihitian Whispers body balm was my first purchase and it is amazing. It has a
pleasing aroma. I applied it all over my body and it left my skin feeling silky smooth and glowing. I will definitely buy this product again. Please try the body balm and other products, you will not be disappointed.
Stacy King

It's a great product and the presentation is exceptional.

Soft and light and my girlfriend loves the smell. I got the shea butter and the shower oil

I am exceptionally pleased with my products. I use them daily. My skin feels very soft and silkylike a new born baby.

The scarlet berry body scrub is my favorite! It smells absolutely delicious and leaves your skin feeling silky and smooth. I normally have sensitive skin and this product did not irritate my skin so this was a big plus for me. I step out the shower smelling like a scarlet berry
I purchased another set as a gift for my sister who also loved the body scrub so this is a great gift.

I think this is my new favorite! My body is left feeling silky smooth and the towel glides when I am drying off.

Omg, I love the ambrosia scent! It is my favorite and smells amazing!!!! The body balm feels really nice. It has a fine grained exfoliation and fits right at home in my at-home spa!!! I really wish this scent came in more products. A detox shampoo or scalp scrub would be amazing! Pretty please!!!

5 stars doesn't seem adequate...I would give 10 stars if I could! I loved the texture of the sugar scrub balm and how moisturized my skin felt after using it; I did not have to use any moisturizer afterwards. I also loved that as a scrub it didn't have a layer of oil sitting on top of it.

I purchased the Monoi Ambrosia - Sugar Scrub Balm. It was the fresh exhilarating smell that drew me in, but the smooth, silky feeling left on my skin after one use that will keep me using this product. My skin was left feeling moisturized without an oily feeling. I can't wait to try more products from this company.

I used the Berry scrub and it was wonderful. I've never used a scrub that turns so creamy when contacted with water. I was very impressed by that, and it left my skin very silky and smooth. I noticed that the ingredients in the scrub are very dense meaning that you can really see the pureness of the ingredients used. Excellent product..

From the moment I opened the jar, I was greeted by the enchanting aroma. The texture of the scrub balm is divine - rich and creamy, yet exfoliating enough to leave my skin feeling baby soft without any harshness. This is the one if you want nourished and hydrated skin!!!!!

Absolutely love it!! I used it in the shower and I didn't even need to put on lotion when I got out. My skin was so smooth and moisturized for the entire day.
